As a Client Systems Administrator within Epic’s Hosting entity, you’ll apply your technical savvy and problem-solving skills to integrate Epic’s software into our hosting environment. Working within multiple sides of the software, you’ll be charged with the task of making sure our system is accessible and presented consistently to our end users. You will install, upgrade, and troubleshoot our software and work with both the customer and other technical teams at Epic during the system design process to translate business needs into technical systems solutions. Additionally, you’ll work as a knowledgeable Windows system administrator ensuring that various pieces of the software run successfully. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
While not required, technical knowledge in the following areas is preferred:
- Microsoft Windows Server or Windows OS including debugging and Sysinternals tools
- Peripheral devices such as printers, scanners, signature pads, and cameras
- Microsoft technologies such as RemoteApp, Active Directory, IIS, and ASP.NET
- Citrix technologies such as XenApp and NetScaler
- VMware technologies such as VMware Horizon View, ESXi, and vSphere
- Development knowledge in areas such as C#/ASP.NET, Object-oriented programming, MVC, JavaScript and PowerShell
- Networking concepts (load balancing, TCP/IP, DNS) and troubleshooting tools (Wireshark, command line)
- Cybersecurity concepts such as vulnerability and risk assessment, security controls, confidentiality and incident recovery
- Microsoft, Citrix, VMware, or Cisco certifications are a plus
